Resettled to the area by the UN High Commission for Refugees, Mohammed* was referred to us as an emergency case. When he found employment, he had been temporarily left with almost no income, due to the change−over between benefits. Mohammed had financial commitments like paying his energy supplier, meaning he couldn’t afford to buy food for his young family. We provided him with a week’s food parcel as a stopgap, delivering on the evening of his referral, and gave him supermarket vouchers so he could buy fresh Halal food.

*This is a true story, but names have been changed for confidentiality.